Safety At Sea - Discontinuation of *CG
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The
Discontinuation of *CG In an effort to improve Search and Rescue Response
the Coast Guard has requested all wireless providers in states other then
Alaska to remove the specialized keying sequence, *CG, used to reach the
Coast Guard for maritime emergency assistance. The *CG feature was introduced by some cellular
communications companies in the early 1990’s, but never developed into a
nationwide service. As
wireless providers moved to digital systems, some didn't migrate *CG to
the new system and others even lost track of whether or not they were
continuing the feature.
This
patchwork of service is confusing for the mariners who choose to use it,
and may, in fact, prevent them from making a timely call for assistance
should they find themselves in an area where *CG is not available. The Coast Guard
has found through research and experience that with the multitude of
wireless systems and the misalignment of cellular coverage areas with our
regions for Search and Rescue response, the use of this specialized
service has resulted in misdirection of emergency calls.
This has often added significant delays in the Coast Guard response
to those calls for assistance. The Coast Guard has requested that the cellular
companies reroute all *CG calls to the 911 Public Safety Answering Point (PSAP)
nearest to where the call originated. As an added precaution, mariners
should stop using the special keying sequence *CG and begin using 911 on
their cell phones to notify authorities of a distress at the onset of a
maritime emergency if a cell phone is their only means of communication.
The one exception to the discontinuance of the *CG
specialized keying sequence is the Alaskan cellular phone region. Cell phone companies operating in Alaska all have the *CG
feature available, and because the Coast Guard has a single number for
routing those emergency calls, the cellular and Coast Guard regions are
fully aligned; calls are not missed and can not be misdirected.
The *CG feature will remain active in Alaskan waters. Mariners are encouraged to invest in a VHF-FM radio
as their primary means of distress alerting on the water. Communication via VHF-FM radio provides superior alerting
capabilities over cellular phones. A VHF-FM radio provides superior service in a
maritime emergency because:
All maritime boaters should have a VHF-FM radio
onboard their vessel to assure any calls of distress are heard
immediately. Cell phones
should only be used as a secondary means of communications.
If the cell phone is the only means of communication available then
remember, as with any land based emergency, the number to call rescue
personnel is 9-1-1. *CG is no
longer available. |